I need help

• I have a problem with an official authority

  You disagree with an authority’s decision or procedure; the authority is inactive even though it should act; its decision-making is taking too long; you were not invited to become a party to certain proceedings; an officer treats you inappropriately, etc.

• People restricted in their freedom are treated badly

  They treat you, or someone close to you, badly in a retirement home, treatment facility for long-term patients, psychiatric hospital, children’s home, prison, or some other facility, and you think that the Ombudsman should make an inspection.

• I think I am being discriminated against

  Do you believe that someone is treating you differently because of your age, sex, nationality or on some other grounds specified by the Anti-Discrimination Act? Is it an authority, a company or local self-government that discriminate against you?

• I have problems related to my disability

  Have you experienced discrimination, unhelpfulness on the part of authorities or ill-treatment because of your disability? Would you like to let us know about any systemic problems, such as unavailability of certain services, barriers, etc.?

• I am not sure how to deal with a difficult life situation

  Read through our recommendations on how to deal with certain problems, such as debt enforcement, lengthy court proceedings, obtaining a construction permit, bullying at work, pension and social benefits, contact with children after divorce, infractions, etc.