Activities of the ombudsman for the third quarter of 2017

A total of 2043 complaints were received in the 3rd quarter of 2017, which is 149 less than in the same period last year. The ombudsman was approached by 1401 persons in matters falling within her competence under the law, which is 89 less than in the third quarter of the last year. Thus, the proportion of complaints falling within the Ombudsman’s mandate increased to 68% (the figure for the last year was 66%). Most complaints were related to social security (395 complaints); many complaints (160) concerned the area of construction proceedings and spatial planning, and also the prison system, the police and the army (122).

In 70 of the complaints received, the complainants claimed unequal treatment by public administration and private individuals. The number of complaints directed against discrimination within the meaning of the Anti-Discrimination Act reached 56. In 16 cases, we also provided information and analyses related to discrimination to international parties and national bodies.

In the third quarter, we performed 5 systematic visits to facilities where persons restricted in their freedom are or may be present. Regarding monitoring detention of foreign nationals and the performance of administrative expulsion, we monitored 1943 decisions.