Unusual Name Can Cause Problems in Registration for Vaccination against COVID-19
August 30, 2021
Thanks to the case of a complainant, whose identity could not be verified in the population record by the registration system for vaccination against COVID-19, we have found out that it might prove problematic in more than solely in an individual case. Despite the complainant disposes of both the Czech citizenship and personal identification number, and she filled in the data in the first step of registration correctly, the system did not allow her to continue. She was left without the PIN2 code and could not succeed in choosing the vaccination date. According to the Ombudsman´s findings, she is not the only one with a similar problem – the cause might have rested in her unusual name.